Terms of Sale

These Terms of Sale govern your shopping experience and any purchases of Fenwaywears.com products made through our official website and any physical points of sale we may operate. By placing an order with Fenwaywears.com, you agree to be bound by these Terms. Please read them carefully before making a purchase. If you do not agree with any part of these Terms, please refrain from using our services or placing an order.

Eligibility to Purchase

You must be of legal age in your jurisdiction to purchase products from Fenwaywears.com, or have the permission of a parent or legal guardian. Our products are intended for end consumers only and not for resale purposes on any official platform/website.

Scope of Terms

These Terms apply to all orders and purchases made via official online store Fenwaywears.com. They form a legally binding contract between you (“the Customer”) and Fenwaywears.com (“we,” “us,” or “our”). We reserve the right to amend these Terms at any time, with the most current version available on our website.

By shopping with us, you also agree to our Privacy Policy and Website Terms of Use.

Ordering & Payment

Placing an Order

When placing an order, you agree to provide accurate and complete information, including your full name, email address, valid delivery address, and payment details. You may need to enable cookies and pop-ups on your browser for optimal website functionality.

Upon placing an order, you will receive an order confirmation email. Your order is only accepted and binding once we dispatch the products, at which point you will receive a dispatch confirmation.

Payment Methods

We accept a range of secure payment methods as detailed on our website. All payments are processed securely, and we do not store your payment details. Prices are shown in USD ($) and exclude applicable taxes and shipping fees unless otherwise stated.

Payment Processing

For most items, payment will be taken at the time of Order Placing. For customised or made-to-order items, specific payment terms will be communicated at checkout.

Product Availability & Order Acceptance

All orders are subject to availability. We reserve the right to refuse or cancel any order at our discretion, including but not limited to:

  • Stock unavailability
  • Suspicion of fraudulent or abusive behaviour
  • Orders placed for resale or commercial purposes
  • Incorrect or unverifiable payment or shipping information
  • Exceeding purchase limits

Should we cancel your order, you will receive a full refund without undue delay.

Delivery & Risk

We deliver primarily to addresses within the United States, Canada, United kingdom and select international destinations as listed on our website. Delivery times are estimates and may be affected by factors outside our control.

Risk and ownership of products pass to you once the goods are handed over to the carrier. Ownership is only transferred once full payment has been received.

Please inspect your order upon delivery. If you receive damaged goods, please refuse the delivery and contact us immediately.

Returns & Cancellations

Cancellation of Orders

You may cancel your order free of charge within half an hour of placing it online, provided it has not yet been processed for dispatch.

Returns

If you wish to return an item, please refer to our Returns Policy on the website. Returns must be made within 7 days of receipt, in original condition, unused and with all original packaging intact.

Customised or personalised products are not eligible for return unless faulty.

Defective or Incorrect Items

If you receive a defective or incorrect product, you must notify us within 48 hours with photographic evidence. We will arrange for a replacement or refund, including any reasonable return shipping costs.

Limitation of Liability

To the fullest extent permitted by law, Fenwaywears.com shall not be liable for any indirect or consequential losses arising from the use of our services or products.

Our liability is limited to the purchase price of the product in question.

Force Majeure

Fenwaywears.com shall not be liable for failure to fulfil obligations due to events beyond our reasonable control, including but not limited to natural disasters, strikes, government restrictions, or transport disruptions.

Contact Us

For any queries, please contact our Customer Service Team: