Privacy Policy
At FenwayWears.com, we are committed to protecting the privacy and personal data of our customers. This policy outlines how we collect, use, store, and protect your information. If you are placing an order through our website, we encourage you to read this policy carefully to understand how your data will be handled.
Information You Provide
When interacting with our website—whether through submission forms, emails, or customer service calls—you may be asked to provide personal details such as:
- Full Name
- Shipping and Billing Address
- Email Address
- Contact Number
- Gender
- Jacket Measurements / Sizing Preferences
- Preferred Payment Method
We may also collect technical data such as:
- IP Address
- Login Information
- Browser and Operating System Details
- Device Type
This information may be stored for customer service purposes and to streamline your shopping experience.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies allow us to:
- Remember your preferences
- Improve site functionality
- Track user interaction for analytics purposes
You can choose to disable cookies via your browser settings, though this may affect site performance and user experience.
How We Use Your Information
We use the information you provide for the following purposes:
- To process your orders and manage related communications
- To send you updates on product availability, shipping, and new arrivals
- To inform you of promotional offers, sales, and giveaways
- To share third-party advertisements that may interest you
- To offer sizing recommendations and styling guidance
- To improve customer service and user experience
Sharing Your Information
Your data may be shared with authorised members of our team and customer service staff, strictly for the purpose of fulfilling your orders or improving our services. We do not sell, trade, or rent your personal information to third parties.
Storage and Security
We are fully committed to safeguarding your data. All personal information is securely stored and only accessible to authorised personnel.
- Transactions are protected with SSL encryption for maximum payment security
- You may receive a personal account password – please do not share this with anyone
- All data is handled in accordance with UK data protection laws and GDPR regulations
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Ask for correction or deletion of your data
- Opt-out of marketing communications at any time
Please note: Our website may contain third-party links or advertisements. These external sites have their own privacy policies, and we are not responsible for their content or practices. Proceed with caution when interacting with third-party sites.
Policy Updates
We reserve the right to update this privacy policy at any time. Any major changes will be communicated to you via the email address provided. If your contact details change, we encourage you to revisit our policy regularly to stay informed.
Contact Us
If you have any questions or concerns regarding this policy, please reach out to our customer support team at support@fenwaywears.com